Support

For API support, contact:

• crew@languagecheck.ai

Use this channel for integration issues, authentication errors, rate-limit questions, and unexpected API behavior.

Before You Contact Support

Use a clear subject line, for example:

• [LanguageCheck API] 401 on /check in production

Include the following details in your message:

• Environment (dev, staging, or production)
• Approximate timestamp with timezone
• Endpoint and HTTP method (for example POST /check)
• HTTP status code and response body (if available)
• Request ID or trace ID (if available)
• Short description of expected vs actual behavior

Security Notes

• Do not send API keys or other secrets by email.
• Mask sensitive values in logs and screenshots.
• If you suspect key exposure, rotate the key first, then contact support.

Common Requests

• Access and authentication issues
• API key provisioning
• Rate limit increases
• Unexpected API responses or validation errors
• Documentation clarifications

Escalation

If the issue impacts production, mark it as urgent and include:

• Business impact
• Start time of the incident
• Current mitigation or workaround